- Level
- confirmed
- Worst impact
- Major outage
- Components
- Main site, Single tenant stacks
- Down Index
- 50of 100
What to do
Check whether you use Hex Main site, Single tenant stacks. Check your stack
Drop a package.json, lockfile, Terraform or a list of domains at down.guide to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 3h 5m it lasted.
Anything that failed between 2024-08-15 18:32 UTC and 2024-08-15 21:37 UTC may need a replay.Subscribe to Hex's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=hex works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Hex 4
- investigating
We are currently investigating this issue.
provider
- investigating
Hex is experiencing degraded performance; some users are unable to acquire kernels and run projects. We are actively investigating the root cause and will update as soon as possible on a resolution.
provider
- monitoring
A fix has been implemented and we are monitoring the results.
provider
- resolved
This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-c166de9da6
Is Hex still down?
No, this incident was resolved 2024-08-15 21:37 UTC. For Hex's live state, see https://down.guide/providers/hex.
How long did it last?
3h 5m, from 2024-08-15 18:32 UTC to 2024-08-15 21:37 UTC, by the times Hex posted.
What was affected?
Hex named Main site, Single tenant stacks.
What caused it?
Hex hasn't published a root cause. If it does, it shows here.
Where does this come from?
Hex's official status page, https://status.hex.tech, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.