# \[Serverless\]\[AWS\]\[eu-west-1\] 5xx on read requests

- Provider: [Pinecone](https://down.guide/providers/pinecone)
- Confidence: Confirmed
- Impact: Partial outage
- lasted 58m
- started 2026-09-22 23:34 UTC
- AWS eu-west-1
- eu, eu-west-1
- id: DWN-c255ae045b
- Official page: https://stspg.io/rdmz12htk7wq

## Updates from Pinecone
### 2026-09-22 23:34 UTC: identified
The issue has been identified and mitigation is being actioned. A small percentage of read requests are impacted.

### 2026-09-23 00:05 UTC: monitoring
We have mitigated the errors and are monitoring to ensure there is no reoccurrence.

### 2026-09-23 00:32 UTC: resolved
This incident has been resolved.

From the builder: does your app depend on Pinecone? [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=pinecone) detects problems in your own logs without hand-written monitors, and you can ask it in plain language which errors mention Pinecone.

---
down.guide reads providers' official status pages every minute and adds its own evidence, always labeled. Free, no account. Agents: MCP at https://down.guide/mcp, REST at https://down.guide/api/v1, feeds at https://down.guide/feed. Built by [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=DWN-c255ae045b), AI-native observability and security: automatic issue detection, plain-language log search and live dashboards.