# Major outage

- Provider: [LlamaCloud](https://down.guide/providers/llamaindex)
- Confidence: Confirmed
- Impact: Major outage
- lasted 1h 46m
- started 2025-06-01 03:44 UTC
- LlamaParse API, LlamaParse UI
- id: DWN-c32ab69a54
- Official page: https://stspg.io/kk3cj0tlzk2m

## Updates from LlamaCloud
### 2025-06-01 03:44 UTC: investigating
We are currently investigating this issue.

### 2025-06-01 04:55 UTC: investigating
We are continuing to investigate this issue.

### 2025-06-01 05:11 UTC: investigating
We are continuing to investigate this issue.

### 2025-06-01 05:29 UTC: investigating
We are continuing to investigate this issue.

### 2025-06-01 05:30 UTC: resolved
This incident has been resolved.

From the builder: does your app depend on LlamaCloud? [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=llamaindex) detects problems in your own logs without hand-written monitors, and you can ask it in plain language which errors mention LlamaCloud.

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