# The login and signup pages for Cloud2 accounts are currently down.

- Provider: [InfluxDB Cloud](https://down.guide/providers/influxdata)
- Confidence: Confirmed
- Impact: Partial outage
- lasted 2h 2m
- started 2025-09-17 23:00 UTC
- Other, Other, Other +4
- id: DWN-c5dcad965f
- Official page: https://stspg.io/gqcxm6h35h4m

## Updates from InfluxDB Cloud
### 2025-09-17 23:00 UTC: investigating
We are investigating the issue.

### 2025-09-17 23:04 UTC: investigating
We are investigating the issue.

### 2025-09-18 00:06 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2025-09-18 01:02 UTC: resolved
This incident has been resolved.

From the builder: does your app depend on InfluxDB Cloud? [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=influxdata) detects problems in your own logs without hand-written monitors, and you can ask it in plain language which errors mention InfluxDB Cloud.

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