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StatusCake

Incident

Push Monitoring SSL Outage

Partial outage Lasted 0m · started · StatusCake's page

DWN-c61be4499f

Level
confirmed
Worst impact
Partial outage
Down Index
18of 100

What to do

  • Check whether your product depends on StatusCake. Check your stack

    Drop a package.json, lockfile, Terraform or a list of domains at down.guide to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 0m it lasted.

    Anything that failed between 2022-05-31 09:44 UTC and 2022-05-31 00:00 UTC may need a replay.
  • Subscribe to StatusCake's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=statuscake works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Root cause

An error occurred between 1:00AM - 7:00AM that prevented Push tests to be sent to StatusCake, which led to tests appearing as 'down', The cause was an SSL certificate, which failed to update as expected.

Category: Certificate expiry

Read the postmortem

Updates from StatusCake 2

  1. resolved

    An error occurred between 1:00AM - 7:00AM that prevented Push tests to be sent to StatusCake, which led to tests appearing as 'down', The cause was an SSL certificate, which failed to update as expected. The problem has now been resolved and all services are running as normal.

    provider

  2. postmortem

    We proactively updated our servers to include a new SSL certificate but unfortunately the provider reverted the changes during a live migration failure. this led to the certificate not being updated, and instead serving an expired certificate. The certificate has now been updated, and push tests are working as expected

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-c61be4499f

Is StatusCake still down?

No, this incident was resolved 2022-05-31 00:00 UTC. For StatusCake's live state, see https://down.guide/providers/statuscake.

How long did it last?

0m, from 2022-05-31 09:44 UTC to 2022-05-31 00:00 UTC, by the times StatusCake posted.

What caused it?

Certificate expiry. StatusCake wrote: "An error occurred between 1:00AM - 7:00AM that prevented Push tests to be sent to StatusCake, which led to tests appearing as 'down', The cause was an SSL certificate, which failed to update as expected." The postmortem: https://stspg.io/48t4hqctpdwq

Where does this come from?

StatusCake's official status page, https://status.statuscake.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.