# Push Monitoring SSL Outage

- Provider: [StatusCake](https://down.guide/providers/statuscake)
- Confidence: Confirmed
- Impact: Partial outage
- lasted 0m
- started 2022-05-31 09:44 UTC
- id: DWN-c61be4499f
- Official page: https://stspg.io/48t4hqctpdwq

## Root cause
> An error occurred between 1:00AM - 7:00AM that prevented Push tests to be sent to StatusCake, which led to tests appearing as 'down', The cause was an SSL certificate, which failed to update as expected.

Category: Certificate expiry. [Postmortem](https://stspg.io/48t4hqctpdwq)

## Updates from StatusCake
### 2022-05-31 00:00 UTC: resolved
An error occurred between 1:00AM - 7:00AM that prevented Push tests to be sent to StatusCake, which led to tests appearing as 'down', 
The cause was an SSL certificate, which failed to update as expected. The problem has now been resolved and all services are running as normal.

### 2022-05-31 09:57 UTC: postmortem
We proactively updated our servers to include a new SSL certificate but unfortunately the provider reverted the changes during a live migration failure. this led to the certificate not being updated, and instead serving an expired certificate.
The certificate has now been updated, and push tests are working as expected

From the builder: does your app depend on StatusCake? [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=statuscake) detects problems in your own logs without hand-written monitors, and you can ask it in plain language which errors mention StatusCake.

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