- Level
- confirmed
- Worst impact
- Operational
- Components
- Sales Tools
What to do
Check whether you use HubSpot Sales Tools. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 52m it lasted.
Anything that failed between 2026-11-10 16:44 UTC and 2026-11-10 17:36 UTC may need a replay.Subscribe to HubSpot's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=hubspot works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from HubSpot 5
- investigating
We are investigating an issue impacting some HubSpot tools. We will provide an update when we have more information.
provider
- identified
We estimate that we will restore service in the next 30 minutes We are mitigating impact from a data integrity issue which we believe is caused by a bad production configuration change. We are reverting the change. We will be back with an update within 15 minutes. The information on this page reflects our understanding of the incident and impact at the time of the update.
provider
- identified
We estimate that we will restore service in the next 15 minutes. We are mitigating impact from a data integrity issue which we believe is caused by a bad production configuration change. We are reverting the change. We will be back with an update within 15 minutes. The information on this page reflects our understanding of the incident and impact at the time of the update.
provider
- monitoring
We've addressed the issue that caused sales tools to be partially unavailable in all regions since 11 AM EST (UTC -05:00). We're monitoring performance closely to ensure the tools recover properly. The information on this page reflects our understanding of the incident and impact at the time of the update.
provider
- resolved
Between 11:00 AM EST (UTC -05:00) and 12:20 PM EST (UTC -05:00), some customers in all affected regions experienced issues with sales tools, specifically quote templates. This was caused by a data integrity issue. As of 12:20 PM EST (UTC -05:00), our sales tools are working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-c6bc68185f
Is HubSpot still down?
No, this incident was resolved 2026-11-10 17:36 UTC. For HubSpot's live state, see https://down.guide/providers/hubspot.
How long did it last?
52m, from 2026-11-10 16:44 UTC to 2026-11-10 17:36 UTC, by the times HubSpot posted.
What was affected?
HubSpot named Sales Tools.
What caused it?
HubSpot hasn't published a root cause. If it does, it shows here.
Where does this come from?
HubSpot's official status page, https://status.hubspot.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.