# Payment Notifications and Order Updates issue

- Provider: [Klarna](https://down.guide/providers/klarna)
- Confidence: Confirmed
- Impact: Degraded
- lasted 8h 29m
- started 2026-05-07 08:14 UTC
- Europe
- eu
- id: DWN-c75bae2c6d
- Official page: https://stspg.io/8zgn77lzs2r2

## Updates from Klarna
### 2026-05-07 08:14 UTC: investigating
We are currently experiencing a service disruption affecting payment status notifications, order updates, including webhook deliveries for consumers and merchants in the EU region. This may result in delayed or missing updates. We are working to restore the service as soon as possible. Thank you for your patience

### 2026-05-07 13:59 UTC: identified
The issue has been identified and a fix is being implemented.

### 2026-05-07 13:59 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2026-05-07 16:44 UTC: resolved
This incident has been resolved.

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