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Secureframe

Incident

New integration connections are not showing up in the UI

Degraded Lasted 1h 16m · started · Secureframe's page

DWN-c8713d9c04SecureframeResolved

Level
confirmed
Worst impact
Degraded
Components
Web Application, API
Down Index
24of 100

What to do

  • Check whether you use Secureframe Web Application, API. Check your stack

    Drop a package.json, lockfile, Terraform or a list of domains at down.guide to see every provider you depend on.

  • Confirm your retries, queues and scheduled jobs caught up after the 1h 16m it lasted.

    Anything that failed between 2024-10-01 17:43 UTC and 2024-10-01 18:59 UTC may need a replay.

  • Subscribe to Secureframe's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=secureframe works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Secureframe 2

  1. identified

    We have had reports of integration connections not showing up in the UI. The engineering team has identified the issue and is working on a fix.

    provider

  2. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-c8713d9c04

Is Secureframe still down?

No, this incident was resolved 2024-10-01 18:59 UTC. For Secureframe's live state, see https://down.guide/providers/secureframe.

How long did it last?

1h 16m, from 2024-10-01 17:43 UTC to 2024-10-01 18:59 UTC, by the times Secureframe posted.

What was affected?

Secureframe named Web Application, API.

What caused it?

Secureframe hasn't published a root cause. If it does, it shows here.

Where does this come from?

Secureframe's official status page, https://status.secureframe.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.

Sources

Feed