# Canada Post Shipment service outage

- Provider: [Shippo](https://down.guide/providers/shippo)
- Confidence: Confirmed
- Impact: Partial outage
- lasted 4h 17m
- started 2026-10-04 02:56 UTC
- Canada Post
- ca
- id: DWN-c9ff52a296
- Official page: https://stspg.io/9nrdkztwk73y

## Updates from Shippo
### 2026-10-04 02:56 UTC: investigating
We are currently observing an elevated error rate on Canada Post's Shipment API. Rate quotes will be unavailable, and label generation may fail as a downstream impact. This is a carrier-side issue, and they are actively investigating it. We will provide a further update as soon as we receive one from the carrier.

### 2026-10-04 07:12 UTC: resolved
This incident has been resolved.

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