# SSO Login Failures Due to reCAPTCHA Configuration Issue

- Provider: [SparkPost](https://down.guide/providers/sparkpost)
- Confidence: Confirmed
- Impact: Operational
- lasted 8d 19h
- started 2026-01-27 16:39 UTC
- SparkPost Application - USA
- us
- id: DWN-ca9ee01367
- Official page: https://stspg.io/zg2p2bdywc69

## Updates from SparkPost
### 2026-01-27 16:39 UTC: identified
We have identified an issue affecting Single Sign-On (SSO) logins. Users authenticating via SSO are unable to access their accounts. A fix has been deployed and we expect the issue to be resolved within the next few minutes. We apologize for the inconvenience and will provide an update shortly.

### 2026-01-27 16:41 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2026-02-05 12:22 UTC: resolved
This incident has been resolved.

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