Customers may experience delays receiving emails

What to do

• Check whether you use Trello Trello.com, API, Atlassian Support - Support Portal, Atlassian Support Ticketing and 1 more. Check your stack

  Drop a package.json, lockfile, Terraform or a list of domains at down.guide to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 7h 41m it lasted.

  Anything that failed between 2025-06-04 17:17 UTC and 2025-06-05 00:59 UTC may need a replay.

• Subscribe to Trello's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=trello works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Trello 2

1. investigatingJun 4, 2025, 5:17 PM UTC

   We were experiencing cases of degraded performance for outgoing emails from Confluence, Jira Work Management, Jira Service Management, Jira, Trello, Atlassian Bitbucket, Guard, Jira Align, Jira Product Discovery, Atlas and Compass Cloud customers. The system is recovering and mail is being processed normally as of 16:45 UTC. We will continue to monitor system performance and will provide more details within the next hour.

   provider

2. resolvedJun 5, 2025, 12:59 AM UTC

   Between 2025-06-04 14:11 UTC to 20:18 UTC, we experienced delays in delivering emails for Confluence, Jira Work Management, Jira Service Management, Jira, Trello, Atlassian Bitbucket, Guard, Jira Align, Jira Product Discovery, Atlas, Compass. The issue has been resolved and the service is operating normally.

   provider

Corrections

None so far.

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