- Level
- confirmed
- Worst impact
- Degraded
- Components
- Vapi Dashboard
- Down Index
- 34of 100
Summary
Vapi says its /insights endpoints are degraded, affecting Boards. Creating, editing and running reporting insights is temporarily disabled while a fix rolls out. Full restore is expected tomorrow afternoon PT. Calls, assistants and the rest of the API are unaffected.
Written by anthropic/claude-haiku-5.5 from Vapi's own updates.
What to do
Check whether you use Vapi Vapi Dashboard. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Switch to another region or a fallback provider while it is open, if you have one.
Otherwise back off retries and queue work, so you don't add load while it recovers.Watch Vapi's own updates; this page re-reads them every minute.
Subscribe to Vapi's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=vapi works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Vapi 3
- degraded
The /insights endpoints is currently experiencing an issue. This will impact any customer that use this endpoint to pull data through insights or use boards to visualize. Calls and structured outputs are not impacted. We are investigating the root cause.
provider
- degraded
We have identified the cause of the issue and have developed a fix. We are testing that change before re-deploying and will provide an update shortly.
provider
- degraded
We’ve temporarily disabled creating, editing and running reporting insights while we roll out a fix. Your existing insights and their data are safe. Calls, assistants and the rest of the API are not affected. We expect to restore full insights functionality tomorrow afternoon (PT) and will post an update when the functionality is available. Sorry for the disruption.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-cb26750d13
Is Vapi down right now?
Vapi reports degraded (Degraded Service: Insights API and Boards Inaccessible), open since 2026-11-10 00:27 UTC. Live state for every component: https://down.guide/providers/vapi.
What was affected?
Vapi named Vapi Dashboard.
What caused it?
Vapi hasn't published a root cause. If it does, it shows here.
Where does this come from?
Vapi's official status page, https://status.vapi.ai, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.