- Level
- confirmed
- Worst impact
- Operational
- Sauce Labs says
- 2026-03-24 09:32 to 15:13 UTC (5h 41m)
What to do
Check whether your product depends on Sauce Labs. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 0m it lasted.
Anything that failed between 2026-03-24 17:36 UTC and 2026-03-24 17:36 UTC may need a replay.Subscribe to Sauce Labs's feed to hear about the next one first. RSS feed
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Updates from Sauce Labs 2
- resolved
Between 09:32 and 15:13 UTC, we identified a technical issue affecting iOS tests when running with network capture enabled. We've resolved the underlying cause and tests are working as expected. All services are fully operational.
provider
- postmortem
Dates: Tuesday, March 24th 2026, 09:32 UTC – 15:13 UTC What happened: Network calls failed on iOS devices during Real Device Cloud sessions where network capture was enabled. Approximately 12-13% of iOS sessions were affected. Android was not impacted. Why it happened: A deployment introduced a DNS resolution change that was incompatible with the iOS platform, causing network capture to break. How we fixed it: Rolled back the deployment to restore service. What we are doing to prevent it from happening again: Adding synthetic tests to catch network capture regressions before production, and implementing monitoring alerts for faster detection after deployments.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
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Questions about DWN-cb873547c8
Is Sauce Labs still down?
No, this incident was resolved 2026-03-24 17:36 UTC. For Sauce Labs's live state, see https://down.guide/providers/saucelabs.
How long did it last?
0m, from 2026-03-24 17:36 UTC to 2026-03-24 17:36 UTC, by the times Sauce Labs posted.
What caused it?
Sauce Labs hasn't published a root cause. If it does, it shows here.
Where does this come from?
Sauce Labs's official status page, https://status.saucelabs.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.