- Level
- confirmed
- Worst impact
- Operational
What to do
Check whether your product depends on LlamaCloud. Check your stack
Drop a package.json, lockfile, Terraform or a list of domains at down.guide to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 8h 31m it lasted.
Anything that failed between 2025-04-09 18:44 UTC and 2025-04-10 03:16 UTC may need a replay.Subscribe to LlamaCloud's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=llamaindex works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from LlamaCloud 3
- investigating
Job retrieval and listing is currently experiencing intermittent issues, we are investigating.
provider
- investigating
We are continuing to investigate this issue.
provider
- resolved
This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-cbc627fa77
Is LlamaCloud still down?
No, this incident was resolved 2025-04-10 03:16 UTC. For LlamaCloud's live state, see https://down.guide/providers/llamaindex.
How long did it last?
8h 31m, from 2025-04-09 18:44 UTC to 2025-04-10 03:16 UTC, by the times LlamaCloud posted.
What caused it?
LlamaCloud hasn't published a root cause. If it does, it shows here.
Where does this come from?
LlamaCloud's official status page, https://llamaindex.statuspage.io, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.