Loops: Delays in sending email

What to do

Check whether you use Loops Loops, API, Campaigns, Transactional. Check your stack
Drop a package.json, lockfile, Terraform or a list of domains at down.guide to see every provider you depend on.
Confirm your retries, queues and scheduled jobs caught up after the 6h 36m it lasted.
Anything that failed between 2025-03-12 17:12 UTC and 2025-03-12 23:48 UTC may need a replay.
Subscribe to Loops's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=loops works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

investigatingMar 12, 2025, 5:12 PM UTC
Marketing email sending queues are delayed in processing their payloads. We are currently investigating this issue.
provider
investigatingMar 12, 2025, 7:51 PM UTC
We are continuing to investigate this issue.
provider
identifiedMar 12, 2025, 8:22 PM UTC
The issue has been identified and a fix is being implemented.
provider
monitoringMar 12, 2025, 9:18 PM UTC
A fix has been implemented and we are monitoring the results.
provider
resolvedMar 12, 2025, 11:48 PM UTC
This incident has been resolved.
provider

Reports count in aggregate; nothing about you is shown.

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Is Loops still down?

No, this incident was resolved 2025-03-12 23:48 UTC. For Loops's live state, see https://down.guide/providers/loops.

How long did it last?

6h 36m, from 2025-03-12 17:12 UTC to 2025-03-12 23:48 UTC, by the times Loops posted.

What was affected?

Loops named Loops, API, Campaigns, Transactional.

What caused it?

Loops hasn't published a root cause. If it does, it shows here.

Where does this come from?

Loops's official status page, https://status.loops.so, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.