# Delays in sending email

- Provider: [Loops](https://down.guide/providers/loops)
- Confidence: Confirmed
- Impact: Degraded
- lasted 6h 36m
- started 2025-03-12 17:12 UTC
- Loops, API, Campaigns +1
- id: DWN-cce0af3fc0
- Official page: https://stspg.io/g145b26h9vcq

## Updates from Loops
### 2025-03-12 17:12 UTC: investigating
Marketing email sending queues are delayed in processing their payloads.
We are currently investigating this issue.

### 2025-03-12 19:51 UTC: investigating
We are continuing to investigate this issue.

### 2025-03-12 20:22 UTC: identified
The issue has been identified and a fix is being implemented.

### 2025-03-12 21:18 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2025-03-12 23:48 UTC: resolved
This incident has been resolved.

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