# Search and Navigation US West - Unstable service performance

- Provider: [Optimizely](https://down.guide/providers/optimizely)
- Confidence: Confirmed
- Impact: Degraded
- lasted 3h 15m
- started 2026-03-04 14:04 UTC
- US West
- us
- id: DWN-cdc16b6529
- Official page: https://stspg.io/sd9yf8jvfjwd

## Updates from Optimizely
### 2026-03-04 14:04 UTC: identified
We are currently investigating an event that is impacting the availability on the Search & Navigation (FIND) service in the US West region. A subset of clients will be experiencing high latency or 5xx-errors and failed requests.
We will post additional updates hourly or when we have information available. Thank you for your patience.

### 2026-03-04 14:32 UTC: monitoring
The issue have been fixed. We identified it was a minor subset of customers impacted. We continue to monitor the service.

### 2026-03-04 17:19 UTC: resolved
Resolved. No further impacts have been observed, and all systems remain nominal.

From the builder: does your app depend on Optimizely? [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=optimizely) detects problems in your own logs without hand-written monitors, and you can ask it in plain language which errors mention Optimizely.

---
down.guide reads providers' official status pages every minute and adds its own evidence, always labeled. Free, no account. Agents: MCP at https://down.guide/mcp, REST at https://down.guide/api/v1, feeds at https://down.guide/feed. Built by [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=DWN-cdc16b6529), AI-native observability and security: automatic issue detection, plain-language log search and live dashboards.