# Delay in sync of plans and roles

- Provider: [Percy](https://down.guide/providers/percy)
- Confidence: Confirmed
- Impact: Degraded
- lasted 6h 55m
- started 2024-03-18 08:19 UTC
- Percy, App Percy
- id: DWN-cdeb0a56a3
- Official page: https://stspg.io/4rs2rsrtydvn

## Updates from Percy
### 2024-03-18 08:19 UTC: investigating
We are seeing some issues in percy causing a delay in sync of changes in plans and roles. The changes made in plans or roles would not reflect on percy immediately. This does not affect running percy builds or using percy review dashboard.
We are working on investigating and fixing the issue.

### 2024-03-18 14:15 UTC: monitoring
This is resolved, we are currently monitoring queues and waiting for them clear backlog.

### 2024-03-18 15:14 UTC: resolved
This is resolved.

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