Mural: Some icons will not appear when added to a mural

What to do

Check whether you use Mural Canvas. Check your stack
Drop a package.json, lockfile, Terraform or a list of domains at down.guide to see every provider you depend on.
Confirm your retries, queues and scheduled jobs caught up after the 12h 20m it lasted.
Anything that failed between 2023-10-13 10:56 UTC and 2023-10-13 23:16 UTC may need a replay.
Subscribe to Mural's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=mural works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

investigatingOct 13, 2023, 10:56 AM UTC
When some icons are added to a mural, they appear transparent and will not display. This does not apply to all icons in the library. We are investigating and will restore regular service as soon as possible.
provider
identifiedOct 13, 2023, 11:59 AM UTC
We've applied a temporary fix for the problem and icons are now working again.
provider
identifiedOct 13, 2023, 1:12 PM UTC
We are continuing to work on a fix for this issue.
provider
identifiedOct 13, 2023, 1:13 PM UTC
We are continuing to work on a fix for this issue.
provider
resolvedOct 13, 2023, 11:16 PM UTC
This incident has been resolved.
provider

Reports count in aggregate; nothing about you is shown.

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Is Mural still down?

No, this incident was resolved 2023-10-13 23:16 UTC. For Mural's live state, see https://down.guide/providers/mural.

How long did it last?

12h 20m, from 2023-10-13 10:56 UTC to 2023-10-13 23:16 UTC, by the times Mural posted.

What was affected?

Mural named Canvas.

What caused it?

Mural hasn't published a root cause. If it does, it shows here.

Where does this come from?

Mural's official status page, https://status.mural.co, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.