# Avatars and Previews

- Provider: [Basecamp](https://down.guide/providers/basecamp)
- Confidence: Confirmed
- Impact: Degraded
- lasted 4m
- started 2020-06-29 13:11 UTC
- HEY
- id: DWN-cf6c063323
- Official page: https://www.37status.com/incidents/32

## Updates from Basecamp
### 2020-06-29 13:11 UTC: investigating
We are investigating issues with avatars and attachment previews

### 2020-06-29 13:14 UTC: investigating
We are continuing to investigate this issue.

### 2020-06-29 13:16 UTC: resolved
This incident has been resolved.

From the builder: does your app depend on Basecamp? [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=basecamp) detects problems in your own logs without hand-written monitors, and you can ask it in plain language which errors mention Basecamp.

---
down.guide reads providers' official status pages every minute and adds its own evidence, always labeled. Free, no account. Agents: MCP at https://down.guide/mcp, REST at https://down.guide/api/v1, feeds at https://down.guide/feed. Built by [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=DWN-cf6c063323), AI-native observability and security: automatic issue detection, plain-language log search and live dashboards.
