# Long-Running Loading Screens and Timeouts

- Provider: [Ashby](https://down.guide/providers/ashby)
- Confidence: Confirmed
- Impact: Operational
- lasted 0m
- started 2026-07-13 17:19 UTC
- Ashby states the impact was 2026-07-13 17:19 to 17:30 UTC (11m)
- id: DWN-d091c6df9a
- Official page: https://stspg.io/kxnsnw4jkggs

## Updates from Ashby
### 2026-07-13 17:19 UTC: resolved
For approximately 11 minutes from 10:19 AM PDT to 10:30 AM PDT, Ashby users experienced long-running loading screens and, in some cases, errors. This was the result of requests to our servers taking too long to respond. Candidates applying for jobs were unaffected.
Our maintenance this weekend will address the root cause of this issue by increasing our database capacity.

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