# Availability Issues

- Provider: [BigCommerce](https://down.guide/providers/bigcommerce)
- Confidence: Confirmed
- Impact: Partial outage
- lasted 6m
- started 2026-05-28 07:14 UTC
- API & Webhooks, Control Panel, Storefront
- id: DWN-d0e936dfa4
- Official page: https://stspg.io/4y905kgjs34c

## Updates from BigCommerce
### 2026-05-28 07:14 UTC: investigating
BigCommerce engineers are currently investigating availability issues with a subset of stores. We will provide an update shortly.

### 2026-05-28 07:16 UTC: identified
The issue has been identified and a fix is being implemented.

### 2026-05-28 07:16 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2026-05-28 07:20 UTC: resolved
This incident has been resolved.

From the builder: does your app depend on BigCommerce? [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=bigcommerce) detects problems in your own logs without hand-written monitors, and you can ask it in plain language which errors mention BigCommerce.

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