# Resolved: api-hightraffic Errors in Europe

- Provider: [Iterable](https://down.guide/providers/iterable)
- Confidence: Confirmed
- Impact: Operational
- lasted 0m
- started 2025-09-11 16:37 UTC
- Global API Success
- eu
- Iterable states the impact was 2025-09-11 13:50 to 15:55 UTC (2h 5m)
- id: DWN-d137c1808a
- Official page: https://stspg.io/vgyhzx053gg5

## Updates from Iterable
### 2025-09-11 16:37 UTC: resolved
Status: Resolved
Between 3:50 pm and 5:55 pm CEST customers in our EUDC (European Data Center) region may have experienced an increased 5xx error rate, approximately 10-15%, when making api requests. This issue was isolated to Europe; no impact was observed in other regions. If customers have any questions if they were impacted please reach out to support@iterable.com

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