# Webex Calling Service Maintenance: November 06, 2026

- Provider: [Webex](https://down.guide/providers/webex)
- Confidence: Confirmed
- Impact: Maintenance
- lasted 5h
- started 2026-11-06 19:00 UTC
- eu
- id: DWN-d14e5dce54
- Official page: https://status.webex.com/maintenance?lang=en_US#950705e0d25311f1aa5b5396adb72527

## Summary
Webex says maintenance is in progress for Webex Calling in EMEA (Saudi Arabia data center) until 00:00 UTC November 7, 2026. Rialto portals, Rialto API and User Settings Portal are expected to be temporarily unavailable; call processing is expected to be unaffected.

_Written by anthropic/claude-haiku-5.5 from Webex's own updates._

## Updates from Webex
### 2026-11-06 19:00 UTC: update
Regions: EMEA 
 Change #: CHG0835400, CHG0835401 
 in progress - The maintenance is currently in progress.
 Nov 6, 19:00 UTC 
 scheduled - Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. 
 -- Affected Data Center -- 
Saudi Arabia
 -- Scheduled Maintenance Window -- 
Start: Friday, November 06, 2026, 19:00 UTC
Complete: Saturday, November 07, 2026, 00:00 UTC
 -- Affected Services -- 
Webex Calling / Cisco BroadCloud 
 -- User Experience -- 
Rialto portals (Service Provider Portal, Customer Admin Portal, Customer User Portal) and programmatic Provisioning interfaces (Rialto API) will be temporarily unavailable for the duration of the maintenance window.
The User Settings Portal will also be impacted.
Call processing is expected to remain unaffected.
Plans for this maintenance are subject to change. This notice will be updated at https://status.webex.com during the maintenance period.
For help and support, visit our website at https://help.webex.com. 
Thank you for your patience as we continue to improve the Webex services.
 Oct 27, 22:13 UTC

### 2026-11-07 00:00 UTC: resolved
Regions: EMEA 
 Change #: CHG0835400, CHG0835401 
 completed - This maintenance has been completed and all services are fully operational.
 Nov 7, 00:00 UTC 
 in progress - The maintenance is currently in progress.
 Nov 6, 19:00 UTC 
 scheduled - Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. 
 -- Affected Data Center -- 
Saudi Arabia
 -- Scheduled Maintenance Window -- 
Start: Friday, November 06, 2026, 19:00 UTC
Complete: Saturday, November 07, 2026, 00:00 UTC
 -- Affected Services -- 
Webex Calling / Cisco BroadCloud 
 -- User Experience -- 
Rialto portals (Service Provider Portal, Customer Admin Portal, Customer User Portal) and programmatic Provisioning interfaces (Rialto API) will be temporarily unavailable for the duration of the maintenance window.
The User Settings Portal will also be impacted.
Call processing is expected to remain unaffected.
Plans for this maintenance are subject to change. This notice will be updated at https://status.webex.com during the maintenance period.
For help and support, visit our website at https://help.webex.com. 
Thank you for your patience as we continue to improve the Webex services.
 Oct 27, 22:13 UTC

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---
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