# Issues logging in to Aircall Workspace

- Provider: [Aircall](https://down.guide/providers/aircall)
- Confidence: Confirmed
- Impact: Partial outage
- lasted 1h 26m
- started 2026-10-01 05:36 UTC
- Aircall Workspace (Web), Aircall Workspace (Desktop)
- Aircall states the impact was 2026-10-01 05:10 to 05:23 UTC (13m)
- id: DWN-d447a636de
- Official page: https://stspg.io/64lh9h1q91d8

## Root cause
> This issue seems to have been caused by a spike in errors observed between 05:10 and 05:23 UTC.

[Postmortem](https://stspg.io/64lh9h1q91d8)

## Updates from Aircall
### 2026-10-01 05:36 UTC: investigating
We are currently investigating an issue with users being unable to login to Aircall Workspace or make and receive calls.

### 2026-10-01 05:54 UTC: identified
This issue seems to have been caused by a spike in errors observed between 05:10 and 05:23 UTC. We are working on restoring full service stability.

### 2026-10-01 06:33 UTC: monitoring
We have observed stable system performance for the past few minutes.
Our team will continue monitoring it until we confirm full resolution.

### 2026-10-01 07:01 UTC: resolved
We can confirm this issue is fully resolved. If you continue to experience any issues, don’t hesitate to contact our Support team for further assistance.

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