# Authentication errors

- Provider: [Clearbit](https://down.guide/providers/clearbit)
- Confidence: Confirmed
- Impact: Operational
- lasted 1d
- started 2026-08-31 11:45 UTC
- Clearbit states the impact was 2026-08-31 12:55 to 13:15 UTC (20m)
- id: DWN-d5cadc0ef0
- Official page: https://stspg.io/2gcttb7c1dbb

## Updates from Clearbit
### 2026-09-01 11:45 UTC: resolved
Between 4:55 AM and 5:15 AM PST, some users experienced authentication errors that prevented them from logging in or using the Clearbit platform and APIs. Our engineering team identified and fully resolved the root cause at 5:15 AM PST. Authentication services are now operating normally. Users who were affected should be able to log in and use the platform successfully.

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