# Feed Realtime - SQS high error rate

- Provider: [Stream](https://down.guide/providers/stream)
- Confidence: Confirmed
- Impact: Major outage
- lasted 6h 28m
- started 2021-01-04 16:57 UTC
- Personalization
- id: DWN-d61ba4c94c
- Official page: https://stspg.io/djt0tmw6mjdm

## Updates from Stream
### 2021-01-04 16:57 UTC: investigating
We are currently investigating an issue with AWS SQS, we are receiving 100% error rate from SQS APIs.
Our feeds realtime endpoint is currently unable to push notifications to SQS.

### 2021-01-04 17:38 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2021-01-04 19:45 UTC: monitoring
We are continuing to monitor for any further issues.

### 2021-01-04 23:25 UTC: resolved
Millions of requests to the handshake endpoint of our feed realtime system broke the API. This issue has been resolved and a full post mortem will follow.

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