# Connectivity issues to CDN-enabled websites for some Australian ISPs

- Provider: [Hostinger](https://down.guide/providers/hostinger)
- Confidence: Confirmed
- Impact: Degraded
- lasted 1d 1h
- started 2026-11-08 13:57 UTC
- Hostinger CDN
- au
- id: DWN-d68a4b9a01
- Official page: https://stspg.io/yx8ps75jwfyx

## Updates from Hostinger
### 2026-11-08 13:57 UTC: investigating
Some visitors in Australia may be unable to load websites that use Hostinger CDN. Connections time out. Mainly affected are TPG Telecom networks (TPG, iiNet, Internode and Vodafone AU), especially in Victoria and Tasmania. Visitors on other providers are not affected.
The cause is a network routing issue between these providers and our Sydney CDN location. We are working with our network partners to resolve it.
Workaround: If your visitors are affected, you can temporarily turn off CDN for your website in hPanel (Websites → Manage → Performance → CDN).

### 2026-11-08 15:00 UTC: investigating
We're currently investigating the issue, and will provide an update soon.

### 2026-11-08 16:03 UTC: investigating
We're investigating an issue affecting visitors on some Australian networks, including TPG, iiNet, Internode, and Vodafone AU, particularly in Victoria and Tasmania.
Affected visitors may be unable to load websites that use Hostinger CDN, as connections time out.
Our team is working to restore normal service. We apologize for the inconvenience.

### 2026-11-08 17:06 UTC: investigating
We're investigating an issue affecting visitors on some Australian networks, including TPG, iiNet, Internode, and Vodafone AU, particularly in Victoria and Tasmania.
Affected visitors may be unable to load websites that use Hostinger CDN, as connections time out.
Temporary mitigations have been applied while our team continues to investigate the root cause.
We apologize for the inconvenience.

### 2026-11-08 18:38 UTC: identified
We've identified the cause of the issue affecting visitors on some Australian networks, including TPG, iiNet, Internode, and Vodafone AU.
As a temporary mitigation, Australian CDN traffic has been rerouted, and we are monitoring service while our team continues work on the underlying issue.
We'll post a further update once the root cause is resolved and the traffic reroute has been disabled.

### 2026-11-09 09:23 UTC: monitoring
We've implemented a fix for the connectivity issues affecting CDN-enabled websites for some Australian ISPs. We're monitoring service recovery to confirm stability.

### 2026-11-09 15:50 UTC: resolved
The issue affecting connectivity to our Sydney CDN edges for TPG users has been resolved. Normal service has been restored.

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