# Null values causing failures for a small set of destinations

- Provider: [Hightouch](https://down.guide/providers/hightouch)
- Confidence: Confirmed
- Impact: Degraded
- lasted 1h 1m
- started 2025-08-28 20:28 UTC
- Destinations
- id: DWN-d6e28095bb
- Official page: https://stspg.io/2dty21gy7v10

## Updates from Hightouch
### 2025-08-28 20:28 UTC: identified
We have identified an issue with some destinations where null values are causing sync runs to fail. We have identified the fix and are rolling out shortly.

### 2025-08-28 21:29 UTC: resolved
This incident has been resolved. Any incorrectly rejected rows will sync correctly on their next sync run.

From the builder: does your app depend on Hightouch? [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=hightouch) detects problems in your own logs without hand-written monitors, and you can ask it in plain language which errors mention Hightouch.

---
down.guide reads providers' official status pages every minute and adds its own evidence, always labeled. Free, no account. Agents: MCP at https://down.guide/mcp, REST at https://down.guide/api/v1, feeds at https://down.guide/feed. Built by [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=DWN-d6e28095bb), AI-native observability and security: automatic issue detection, plain-language log search and live dashboards.
