# Unable to access Percy dashboard

- Provider: [Percy](https://down.guide/providers/percy)
- Confidence: Confirmed
- Impact: Degraded
- lasted 0m
- started 2026-01-09 13:43 UTC
- id: DWN-d7995e2167
- Official page: https://stspg.io/49j380kl72g1

## Updates from Percy
### 2026-01-09 10:00 UTC: resolved
A subset of users were impacted by infinite reloads and unable to access percy dashboard while attempting to access a build URL on percy dashboard - which internally attempted sign in with browserstack.com. The issue is fixed as of 5:30 AM PST and all dashboard access should be working as expected now.

From the builder: does your app depend on Percy? [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=percy) detects problems in your own logs without hand-written monitors, and you can ask it in plain language which errors mention Percy.

---
down.guide reads providers' official status pages every minute and adds its own evidence, always labeled. Free, no account. Agents: MCP at https://down.guide/mcp, REST at https://down.guide/api/v1, feeds at https://down.guide/feed. Built by [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=DWN-d7995e2167), AI-native observability and security: automatic issue detection, plain-language log search and live dashboards.