# Document indexing is impacted

- Provider: [Vectara](https://down.guide/providers/vectara)
- Confidence: Confirmed
- Impact: Major outage
- lasted 1h 13m
- started 2025-06-05 21:01 UTC
- Index
- id: DWN-d8436ff692
- Official page: https://stspg.io/vdbk0dlb2m2f

## Updates from Vectara
### 2025-06-05 21:01 UTC: investigating
Document indexing is not working due to an issue in our system. We are investigating the issue to resolve it as soon as possible. System will work properly for already uploaded documents, only new documents will not be indexed.

### 2025-06-05 22:14 UTC: resolved
This incident has been resolved.

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