- Level
- confirmed
- Worst impact
- Major outage
- Components
- Superhuman, Email sending
- Down Index
- 50of 100
What to do
Check whether you use Superhuman Superhuman, Email sending. Check your stack
Drop a package.json, lockfile, Terraform or a list of domains at down.guide to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 1h 29m it lasted.
Anything that failed between 2021-11-16 18:03 UTC and 2021-11-16 19:31 UTC may need a replay.Subscribe to Superhuman's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=superhuman works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Superhuman 7
- investigating
We are currently investigating this issue.
provider
- investigating
We are continuing to investigate this issue.
provider
- investigating
Issues with our service provider appear to be clearing up. We are continuing to monitor the issue.
provider
- investigating
Beginning at approx 9:46 am PST, an issue with one of our service providers caused an outage in multiple Superhuman features. During this outage: - some users were unable to load mail.superhuman.com. - all users were unable to send new emails. - most users were able to read and receive new emails. This issue began to clear up at 10:08 am PST. Between 10:08 am PST and ~10:22 am PST, users were able to read, send, schedule, and receive new emails, with some delays. As of ~10:22 am PST, Superhuman users are able to read, send, schedule, and receive new emails as usual. More information about the underlying outage is available here https://status.cloud.google.com/incidents/6PM5mNd43NbMqjCZ5REh. We are continuing to monitor the issue.
provider
- monitoring
A fix has been implemented and we are monitoring the results.
provider
- monitoring
We are continuing to monitor for any further issues.
provider
- resolved
This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-d95bda97df
Is Superhuman still down?
No, this incident was resolved 2021-11-16 19:31 UTC. For Superhuman's live state, see https://down.guide/providers/superhuman.
How long did it last?
1h 29m, from 2021-11-16 18:03 UTC to 2021-11-16 19:31 UTC, by the times Superhuman posted.
What was affected?
Superhuman named Superhuman, Email sending.
What caused it?
Superhuman hasn't published a root cause. If it does, it shows here.
Where does this come from?
Superhuman's official status page, https://status.superhuman.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.