# Incident creation on Slack impacted due to upstream Slack incident

- Provider: [Rootly](https://down.guide/providers/rootly)
- Confidence: Confirmed
- Impact: Degraded
- monitoring a fix, open 1h 12m
- started 2026-11-11 15:03 UTC
- id: DWN-d9a6f3f359
- Official page: https://status.rootly.com/incidents/854060ba-b350-4929-9775-9198c998988e

## Updates from Rootly
### 2026-11-11 14:55 UTC: investigating
We are investigating errors in creating incident channels due to an upstream Slack outage. Rootly On-Call remains fully operational, including alerting and paging. Incident creation inside the Web Platform is also unaffected.
We are monitoring the situation and will provide updates as Slack restores their service. You can follow along here: https://slack-status.com/2026-11/b8bb993128ac94f5.

### 2026-11-11 15:35 UTC: monitoring
We are seeing errors drop significantly and only a few intermittent issues. We are continuing to monitor and you can continue to follow along Slack's progress here: https://slack-status.com/2026-11/b8bb993128ac94f5.
Rootly remains available via Web Platform and On-Call is unaffected.

### 2026-11-11 16:07 UTC: monitoring
Error rates remain significantly lower, though we continue to see occasional intermittent issues with incident channel creation. We are continuing to monitor and you can continue to follow along Slack's progress here: https://slack-status.com/2026-11/b8bb993128ac94f5.
Rootly remains available via Web Platform and On-Call is unaffected.

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