# Orders Visibility Issue

- Provider: [Kraken](https://down.guide/providers/kraken)
- Confidence: Confirmed
- Impact: Degraded
- lasted 51d 1h
- started 2026-05-19 07:43 UTC
- id: DWN-de211f54bd
- Official page: https://stspg.io/m8v1br25s65h

## Updates from Kraken
### 2026-05-19 07:43 UTC: investigating
We are investigating an issue causing order history to be unavailable for orders placed from May 13 onwards. We are working to resolve the issue and will update as soon as we have more information.

### 2026-05-19 11:44 UTC: identified
The issue has been identified and a fix is being implemented.

### 2026-05-26 14:02 UTC: identified
We are continuing to work on a fix for this issue.

### 2026-06-04 10:40 UTC: identified
We are continuing to work on a fix for this issue and will update as soon as we have more information.

### 2026-06-22 14:06 UTC: identified
We are continuing to work on a fix for this issue and will update as soon as we have more information.

### 2026-07-09 09:29 UTC: resolved
This incident has been resolved.

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