# Errors rendering custom reports

- Provider: [Smartling](https://down.guide/providers/smartling)
- Confidence: Confirmed
- Impact: Partial outage
- lasted 3h 9m
- started 2025-05-13 13:36 UTC
- Dashboard & Translator Workbench
- id: DWN-dee9296cf4
- Official page: https://stspg.io/55370pm6p97n

## Updates from Smartling
### 2025-05-13 13:36 UTC: investigating
We are currently investigating reports of errors for custom reports

### 2025-05-13 15:25 UTC: identified
The issue has been identified and a fix is being implemented.

### 2025-05-13 16:45 UTC: resolved
This incident has been resolved.

From the builder: does your app depend on Smartling? [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=smartling) detects problems in your own logs without hand-written monitors, and you can ask it in plain language which errors mention Smartling.

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