# Direct record sharing enforcement issue

- Provider: [Keeper](https://down.guide/providers/keeper)
- Confidence: Confirmed
- Impact: Degraded
- lasted 7h 55m
- started 2026-06-19 15:05 UTC
- Keeper Web Vault (US)
- us
- id: DWN-df401112ef
- Official page: https://stspg.io/9fn1hl2hblcd

## Updates from Keeper
### 2026-06-19 15:05 UTC: identified
We are aware of an issue with direct record sharing for enterprise users as a result of yesterday's Vault 18.3 update. We will issue a patch before 12PM PST. To work around the issue, you can click the "Can share to users outside the enterprise" option in Role enforcements, or just use the Desktop App.

### 2026-06-19 23:00 UTC: resolved
The issue was resolved at 12:30PM PST.

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