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Incident

Photos tab in Android app may not be loading as expected

Maintenance Lasted 3d 22h · started · Dropbox's page

DWN-dfdc0efbe4

Level
confirmed
Worst impact
Maintenance
Components
Mobile Application

What to do

  • Check whether you use Dropbox Mobile Application. Check your stack

    Drop a package.json, lockfile, Terraform or a list of domains at down.guide to see every provider you depend on.
  • Check that everything you run on Dropbox came back after the window closed 2024-06-25 16:33 UTC.

  • Subscribe to Dropbox's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=dropbox works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Dropbox 3

  1. investigating

    The photos tab in Dropbox's Android app may not be loading as expected for some users. We are working to fix the problem as quickly as we can. We’ll share another update shortly.

    provider

  2. monitoring

    A fix has been implemented and we are monitoring the results.

    provider

  3. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-dfdc0efbe4

Is this Dropbox maintenance still going on?

No, it ended 2024-06-25 16:33 UTC.

How long did it last?

3d 22h, from 2024-06-21 18:30 UTC to 2024-06-25 16:33 UTC, by the times Dropbox posted.

What was affected?

Dropbox named Mobile Application.

What caused it?

Dropbox hasn't published a root cause. If it does, it shows here.

Where does this come from?

Dropbox's official status page, https://status.dropbox.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.