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Mailjet

Incident

Degraded performance and delays with campaign sending and processing

Operational Lasted 46m · started · Mailjet's page

DWN-e0456d71b0

Level
confirmed
Worst impact
Operational
Components
Mailjet App, REST API

What to do

  • Check whether you use Mailjet Mailjet App, REST API. Check your stack

    Drop a package.json, lockfile, Terraform or a list of domains at down.guide to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 46m it lasted.

    Anything that failed between 2023-05-06 09:45 UTC and 2023-05-06 10:31 UTC may need a replay.
  • Subscribe to Mailjet's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=mailjet works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Mailjet 2

  1. investigating

    We are currently investigating an issue that impacts campaign sending and processing

    provider

  2. resolved

    This incident had been resolved, the issue was identified and currently marked as resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-e0456d71b0

Is Mailjet still down?

No, this incident was resolved 2023-05-06 10:31 UTC. For Mailjet's live state, see https://down.guide/providers/mailjet.

How long did it last?

46m, from 2023-05-06 09:45 UTC to 2023-05-06 10:31 UTC, by the times Mailjet posted.

What was affected?

Mailjet named Mailjet App, REST API.

What caused it?

Mailjet hasn't published a root cause. If it does, it shows here.

Where does this come from?

Mailjet's official status page, https://status.mailjet.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.