# Service Alert: Gong Platform Issues

- Provider: [Gong](https://down.guide/providers/gong)
- Confidence: Confirmed
- Impact: Major outage
- lasted 32m
- started 2026-07-12 09:27 UTC
- id: DWN-e0871730bc
- Official page: https://status.gong.io/incidents/01KXATE1RBC9G3SECGQ5SZ9AT2

## Updates from Gong
### 2026-07-12 09:27 UTC: investigating
We are currently experiencing an issue affecting the Gong platform. Our engineering team is actively investigating the root cause and working to mitigate the impact to restore full service as quickly as possible.

### 2026-07-12 09:59 UTC: resolved
Gong platform is fully operational.

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