# MMS service is currently experiencing issues delivering to US numbers

- Provider: [Bird](https://down.guide/providers/messagebird)
- Confidence: Confirmed
- Impact: Operational
- lasted 1h 40m
- started 2026-02-23 22:30 UTC
- us
- id: DWN-e1a2ff5fe5
- Official page: https://stspg.io/dsrhc9cdddj1

## Updates from Bird
### 2026-02-23 22:30 UTC: investigating
We are currently observing problems with our MMS service resulting in failed messages sending to US based routes.
We are investigating the situation and we will provide an update as soon as we have additional information.

### 2026-02-23 22:43 UTC: identified
The issue has been identified and a fix is being implemented.

### 2026-02-23 23:49 UTC: identified
We are continuing to work on a fix for this issue.

### 2026-02-24 00:00 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2026-02-24 00:10 UTC: resolved
This incident has been resolved.

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