- Level
- confirmed
- Worst impact
- Operational
- Components
- Platform UI, Webhooks
What to do
Check whether you use Clearbit Platform UI, Webhooks. Check your stack
Drop a package.json, lockfile, Terraform or a list of domains at down.guide to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 9d 6h it lasted.
Anything that failed between 2025-03-18 20:18 UTC and 2025-03-28 02:31 UTC may need a replay.Subscribe to Clearbit's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=clearbit works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Clearbit 8
- investigating
Audience results may experience delays of up to 5 hours. This delay only affects new Audience results or destination deliveries that are triggered during this window.
provider
- investigating
We are continuing to investigate this issue. We will continue to post updates as we make progress.
provider
- investigating
We continue to investigate this issue to fully understand the root cause before moving on to implementing a fix. During this time, the delay in Audience results may fluctuate — some updates may process more quickly, but delays of up to 5 hours are still possible.
provider
- identified
We have identified the issue and are implementing a fix.
provider
- identified
We are continuing to work on a fix for this issue.
provider
- identified
We are still working on a fix for this issue.
provider
- monitoring
We have implemented a fix and are monitoring the results. Results for new Audiences and destinations should be back to normal now.
provider
- resolved
This incident has been resolved. Audience results and destination deliveries are back to normal timing.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-e1d6a2e6f5
Is Clearbit still down?
No, this incident was resolved 2025-03-28 02:31 UTC. For Clearbit's live state, see https://down.guide/providers/clearbit.
How long did it last?
9d 6h, from 2025-03-18 20:18 UTC to 2025-03-28 02:31 UTC, by the times Clearbit posted.
What was affected?
Clearbit named Platform UI, Webhooks.
What caused it?
Clearbit hasn't published a root cause. If it does, it shows here.
Where does this come from?
Clearbit's official status page, https://status.clearbit.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.