# Redis Provider Issue

- Provider: [Autumn](https://down.guide/providers/autumn)
- Confidence: Confirmed
- Impact: Partial outage
- lasted 21m
- started 2026-07-26 08:19 UTC
- id: DWN-e1f47a7052
- Official page: https://status.useautumn.com/incidents/01KYER3RMA3X0W37TQP9AXNFCA

## Root cause
> The root cause was scheduled maintenance from our Redis Provider failed, causing our instance to be in a degraded state.

[Postmortem](https://status.useautumn.com/incidents/01KYER3RMA3X0W37TQP9AXNFCA)

## Updates from Autumn
### 2026-07-26 08:25 UTC: identified
The issue has been identified and we are working on resolving it.

### 2026-07-26 08:40 UTC: resolved
The issue has now been fully resolved. The root cause was scheduled maintenance from our Redis Provider failed, causing our instance to be in a degraded state. 
The full write up is shared above.

From the builder: does your app depend on Autumn? [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=autumn) detects problems in your own logs without hand-written monitors, and you can ask it in plain language which errors mention Autumn.

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