# Royal Mail Storefeeder Service Degradation

- Provider: [Shippo](https://down.guide/providers/shippo)
- Confidence: Confirmed
- Impact: Partial outage
- lasted 19m
- started 2026-11-07 23:25 UTC
- Royal Mail (Storefeeder)
- id: DWN-e2d631fa37
- Official page: https://stspg.io/7swjm1t10kvt

## Summary
Shippo says tracking event updates from Royal Mail Storefeeder were delayed, though no events were lost and label generation and rating worked normally. The incident is marked resolved, but the only update provided says the provider was still investigating.

_Written by anthropic/claude-haiku-5.5 from Shippo's own updates._

## Updates from Shippo
### 2026-11-07 23:25 UTC: investigating
we're seeing delays in Royal Mail Storefeeder tracking event updates detected through our internal monitoring system.
Impact: Tracking event updates are delayed. No events are lost, and label generation and rating are working normally.
We've contacted Royal Mail Storefeeder and are monitoring closely. We'll update you when we hear back from Royal Mail Storefeeder or when the situation changes.

From the builder: does your app depend on Shippo? [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=shippo) detects problems in your own logs without hand-written monitors, and you can ask it in plain language which errors mention Shippo.

---
down.guide reads providers' official status pages every minute and adds its own evidence, always labeled. Free, no account. Agents: MCP at https://down.guide/mcp, REST at https://down.guide/api/v1, feeds at https://down.guide/feed. Built by [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=DWN-e2d631fa37), AI-native observability and security: automatic issue detection, plain-language log search and live dashboards.
