- Level
- confirmed
- Worst impact
- Degraded
- Down Index
- 32of 100
Summary
Brevo says it is investigating an issue affecting Contact Services, Redirection Links, sending for Marketing Email Campaigns and Transactional Emails, forms, automation, segmentation, and events processing, with delays. The root cause is under investigation.
Written by anthropic/claude-haiku-5.5 from Brevo's own updates.
What to do
Check whether your product depends on Brevo. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 4h 17m it lasted.
Anything that failed between 2026-11-06 14:05 UTC and 2026-11-06 18:22 UTC may need a replay.Subscribe to Brevo's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=brevo works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Brevo 6
- investigating
We’ve detected an issue affecting Contact Services, Redirection Links and sending for both Marketing Email Campaigns and Transactional Emails, forms, automation, segmentation and events processing delays and as a result, some customers may be experiencing disruptions while using it. Our team is actively investigating the root cause and working to resolve the issue as quickly as possible. We apologize for the inconvenience and will share further updates as soon as we have more information.
provider
- identified
We have identified the cause of the issue affecting some services. Our team is working on implementing a fix to mitigate the impact. We will continue to share updates as we progress toward resolution.
provider
- identified
We are seeing improvements across the affected services, with most services now recovered. Our team continues to monitor the situation and is working to restore the remaining services. We apologize for the inconvenience and will provide further updates as more information becomes available.
provider
- identified
We have identified the root cause of the issue impacting certain services. Our engineering team is actively working to implement a mitigation and restore normal service operations. We will continue to monitor the situation closely and provide further updates as progress is made toward full resolution.
provider
- monitoring
We have mitigated the impact and are seeing a reduction in errors across the affected services. We continue to monitor our systems closely to ensure stability. We’ll provide an update once we confirm the issue is fully resolved.
provider
- resolved
The issue has been resolved, and all affected services are now functioning normally. Thank you for your patience while we worked to address the issue.
provider
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Corrections
None so far.
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Questions about DWN-e3f1aaa290
Is Brevo still down?
No, this incident was resolved 2026-11-06 18:22 UTC. For Brevo's live state, see https://down.guide/providers/brevo.
How long did it last?
4h 17m, from 2026-11-06 14:05 UTC to 2026-11-06 18:22 UTC, by the times Brevo posted.
What caused it?
Brevo hasn't published a root cause. If it does, it shows here.
Where does this come from?
Brevo's official status page, https://status.brevo.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.