# Data Irregularities in the EU Region

- Provider: [New Relic](https://down.guide/providers/new-relic)
- Confidence: Confirmed
- Impact: Partial outage
- lasted 45m
- started 2025-03-18 18:50 UTC
- APM Agent : Europe, Browser Agent : Europe, Event API : Europe +8
- eu
- New Relic states the impact was 2025-03-18 18:28 to 18:58 UTC (30m)
- id: DWN-e3f5ff186e
- Official page: https://stspg.io/3qhyc0cwv7t3

## Updates from New Relic
### 2025-03-18 18:50 UTC: investigating
We are investigating an issue with data ingest for various data types. Some customers in the EU region may experience errors when sending data to New Relic, issues in viewing data in real time, and delayed or missing alert notifications related to real time data.

### 2025-03-18 18:55 UTC: monitoring
We are investigating an issue with data ingest for various data types. Some customers in the EU region may experience errors when sending data to New Relic, issues in viewing data in real time, and delayed or missing alert notifications related to real time data.

### 2025-03-18 18:57 UTC: investigating
We are investigating an issue with data ingest for various data types. Some customers in the EU region may experience errors when sending data to New Relic, issues in viewing data in real time, and delayed or missing alert notifications related to real time data.

### 2025-03-18 18:58 UTC: investigating
We are continuing to investigate this issue.

### 2025-03-18 19:05 UTC: identified
The issue has been identified and a fix is being implemented.

### 2025-03-18 19:36 UTC: resolved
Between 18:28 UTC and 18:58 UTC Tuesday March 18, 2025, some customers in the EU region may have experienced errors when sending data to New Relic, issues in viewing data in real time, and delayed or missing alert notifications related to real time data.
We have investigated and resolved this service interruption and impacted services have returned to normal operations.

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