- Level
- confirmed
- Worst impact
- Partial outage
- Components
- Ontrac
- Down Index
- 38of 100
What to do
Check whether you use EasyPost Ontrac. Check your stack
Drop a package.json, lockfile, Terraform or a list of domains at down.guide to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 1h 45m it lasted.
Anything that failed between 2025-10-05 13:09 UTC and 2025-10-05 14:54 UTC may need a replay.Subscribe to EasyPost's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=easypost works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from EasyPost 4
- investigating
We are investigating - impacted carriers: Jitsu, UniUni, Veho, OnTrac
provider
- identified
The issue has been identified and a fix is being implemented.
provider
- monitoring
A fix has been implemented and we are monitoring the results. All impacted carriers are working normally now.
provider
- resolved
This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-e3f6912f96
Is EasyPost still down?
No, this incident was resolved 2025-10-05 14:54 UTC. For EasyPost's live state, see https://down.guide/providers/easypost.
How long did it last?
1h 45m, from 2025-10-05 13:09 UTC to 2025-10-05 14:54 UTC, by the times EasyPost posted.
What was affected?
EasyPost named Ontrac.
What caused it?
EasyPost hasn't published a root cause. If it does, it shows here.
Where does this come from?
EasyPost's official status page, https://www.easypoststatus.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.