# Service Degradation Affecting File Uploads and Downloads in Zoom Chat

- Provider: [Zoom](https://down.guide/providers/zoom)
- Confidence: Confirmed
- Impact: Operational
- lasted 16m
- started 2026-10-10 08:54 UTC
- File Transfers: File, Video, Pictures, Voice
- Zoom states the impact was 2026-10-10 06:12 to 07:39 UTC (1h 27m)
- id: DWN-e5aedd2ca6
- Official page: https://stspg.io/0zzy0ctgl74w

## Updates from Zoom
### 2026-10-10 08:54 UTC: monitoring
On 10/10/2026, Between 06:12 UTC to 07:39 UTC, Users may have experienced issues with file upload and download functionality in Zoom chat
This incident has been resolved and the affected services have been restored.

### 2026-10-10 09:10 UTC: resolved
This incident has been resolved and the affected services have been restored.

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