# Elevated errors on a subset of stores

- Provider: [BigCommerce](https://down.guide/providers/bigcommerce)
- Confidence: Confirmed
- Impact: Degraded
- lasted 0m
- started 2026-06-10 19:06 UTC
- BigCommerce states the impact was 2026-06-10 18:30 to 18:41 UTC (11m)
- id: DWN-e5cd366036
- Official page: https://stspg.io/8dcn3jc63d4h

## Updates from BigCommerce
### 2026-06-10 18:30 UTC: resolved
Between 18:30 UTC and 18:41 UTC, some stores experienced elevated HTTP 500 errors on the storefront and API.

From the builder: does your app depend on BigCommerce? [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=bigcommerce) detects problems in your own logs without hand-written monitors, and you can ask it in plain language which errors mention BigCommerce.

---
down.guide reads providers' official status pages every minute and adds its own evidence, always labeled. Free, no account. Agents: MCP at https://down.guide/mcp, REST at https://down.guide/api/v1, feeds at https://down.guide/feed. Built by [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=DWN-e5cd366036), AI-native observability and security: automatic issue detection, plain-language log search and live dashboards.
