# Octopus Cloud service may be unavailable for some customers

- Provider: [Octopus Deploy](https://down.guide/providers/octopus)
- Confidence: Confirmed
- Impact: Partial outage
- lasted 2h 49m
- started 2025-01-07 00:20 UTC
- id: DWN-e5d9f1a868
- Official page: https://stspg.io/z6klkz3v7t1p

## Updates from Octopus Deploy
### 2025-01-07 00:20 UTC: investigating
We are currently investigating the issue.

### 2025-01-07 01:17 UTC: identified
14 Instances are down at this time. We've identified the issue and are working to restore services as a matter of priority.

### 2025-01-07 01:55 UTC: monitoring
Root cause has been identified and mitigated. All Instances are now running. Further updates will be provided shortly.

### 2025-01-07 03:10 UTC: resolved
All affected Instances are now up and healthy.

From the builder: does your app depend on Octopus Deploy? [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=octopus) detects problems in your own logs without hand-written monitors, and you can ask it in plain language which errors mention Octopus Deploy.

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